Last updated: 03/14/2026
Privacy Policy
1. Business Information
Two Chicks Inc. (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:
- The food ordering website from which you are accessing this Privacy Policy (https://twochicksbelmont.com/, https://sandwichesandscoops.com, and https://wav.xvx.mybluehost.me/website_3240b317) ;
- Email messages that we send to you that link to this Privacy Policy or other communications with you such as social media and phone calls; and
- Offline business interactions you have with us.
Collectively, we refer to the website, email messages, texts and phone calls, social media interactions, and offline business interactions as the “Services”.
2. Personal information (PI)
The Services collect Personal Information, including:
- Name & Contact Details such as first and last name, address, email, and telephone number.
- Order Information such as the order placed, the delivery address and any other Personal Information included in the order
- Payment Information such as credit or debit card numbers, expiration, CVV number, and name on the card.
- Device Information such as IP address, cookies on your browser, and other information about your device; such as browser, device type, operating system, the presence or use of “app” or “website”, screen resolution, and/or the preferred language.
3. Collection of Personal Information
We collect: IP address, time zone, and cookie information, to load the website accurately and perform analytics to optimize our website. “We” collect Personal Information through the Services when you place an order, contact customer services, interact on social media, leave a review, and/or when accessing the website, and any offline communication or interaction. We need to collect Personal Information in order to provide the requested Services.
4. Use of Personal Information
Purpose of Collection for “Services”: To provide items or the “Services” to fulfill our “contracts”, to process your payment information, and provide you with invoices and/or order confirmations (including pickup and delivery orders), communicate with you (via phone, text, email, and/or social media), and provide information or advertising related to our “Services”.
- Providing the functionality of the Services and fulfilling your requests.
- Providing you with our newsletter and/or other (personalized) marketing materials.
- Analyzing Personal Information for business reporting and engagement.
- Aggregating and/or anonymizing Personal Information.
5. Disclosure of Personal Information
We share Personal Information with Square and Oracle, the processor and provider of the Oracle Restaurants eStore Platform. You can learn more about the Oracle Restaurants eStore Privacy Policy here. For Square, you can learn more about the sStore Privacy Policy here.
6. Security
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section 10 below.
7. Rights and Access
You have rights regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from:
- Receiving marketing-related emails and/or text messages from us. If you no longer want to receive marketing related emails and/or text messages from us on a going-forward basis, you may opt out by:
- Send an email to [email protected], stating you are requesting to opt out of receiving marketing-related emails and/or text messages.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out.
8. Retention Period
The criteria we use to determine a data retention period include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
9. Sensitive Information
We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.
10. Contacting Us
Two Chicks Inc., located at 102 S Main St. Belmont, NC 28012, is the company responsible for collection, use, and disclosure of your Personal Information under this Privacy Policy.
- If you have any questions about this Privacy Policy, please contact us at [email protected], or: (704) 560-9711
Email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
11. Privacy Policy Agreement Updates
We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. (Monday the 11th of August, 2025)